ISO 9001 is a fundamental quality management system standard that requires an organization to identify, document, implement, monitor/measure, and continually improve the effectiveness of its processes.

This training is designed for a Leadership Team, managers and key employees to provide a general understanding of:

• The standard ISO 9001 and the intent of the requirements
• The Process Approach to business management
• Required efforts
• Resulting benefits to the organization
• Role of Top Management

Essential information as managers assess associated costs/benefits of implementing the international business system standard.

Timing: 1/2 day or 1 day session

Initial System Assessment

• Assessment of current practices and documentation against the requirements of the standard.
• Identification of existing "gaps".
• Reporting of system nonconformities and recommendations on how to address.

Timing: 2-4 days, based upon business systems scope/complexity

Documentation Workshop

This workshop is designed for those individuals involved with identifying and designing the organization's business processes.

• Emphasis is on a straight-forward, streamlined approach to process-focused documentation which addresses all applicable requirements.
• Includes Process Mapping and other interactive exercises.

Timing: 1 day

Documentation Support

• Customized to suit the clients' needs.
• Options include: interviewing/documentation development; providing of sample/template documents; documentation review.

Timing: At the client's discretion

Internal Auditor Training

• Combination of classroom training and practical auditing designed to enable auditors to successfully audit the business system for conformance and effectiveness.
• Focuses on: the requirements of the standard; effective auditing techniques, "the process approach", audit planning and documentation.

Timing: 3-4 days  -- total: 2 days of classroom training; 1-2 days for practical audits based upon the number of auditors.

Internal Auditing

• Internal audits planned and conducted by the Innovative Quality Solutions lead auditors, in accordance with the requirements of ISO 9001  and other applicable requirements.
• Process approach to auditing, focusing on system conformance and performance improvement.

Timing: Dependent upon system complexity and number of processes.

Pre-Assessment

• "Practice" audit against the requirements of ISO 9001
• Conducted by our registered lead assessors.
• Deliverable: Audit report, including findings and recommendations for use by the organization in preparation for a successful registration audit.

Timing: 2-8 days, based upon scope/business system complexity

Implementation Support

• Practical guidance and employee training
• "Hands-on" assistance and support
• Sharing of "best practices," lessons learned

Timing: At the client's discretion

"Our success is measured by the success of our clients."

100% first-time success in Initial Registration Audits, many with zero nonconformities.

Innovative Quality Solutions Company is a full service training and consulting firm focused on total customer satisfaction, performance improvement and achievement of organizational objectives.  Innovative Quality Solutions provides all aspects of support to organizations seeking certification and compliance to the ISO 9001, ISO 14001, ISO 13485, ISO 22000, SQF Code, AS 9100 and ISO/TS 16949 (TS 16949) Standards.  Since 1995, the firm has lead more than 300 organizations to successful first time certification/registration.

Innovative Quality Solutions is located in Cleveland and Columbus.  Paula Sabo Fyda, President, may be contacted at 330-725-9927 or email: paulaf@iqsconsulting.net

• Automotive
• Healthcare
• Plastics
• Metal
• Food
• Electronics
• Chemical
• Service
• Distribution
• Equipment Manf.
• Printing
• Communications
• Transportation Srvcs.
• Rubber
• Research & Dev.
• Steel

Product Offerings

• Implementation Plan
• Quality and Environmental Management Systems Development
• Training (Management/Employee Overview, Internal Auditing, Documentation Workshops, Quality Systems)
• Consulting
• Documentation Development/Refinement
• Systems Auditing
• Pre-Assessments (Mock Surveys)
• Continuous Improvement
• Strategic Business Planning
• Business Process Mapping and Re-engineering
• Corrective Action Training (Root Cause Analysis)
• Executive Assimilation Training
• Assessment of Departmental and/or Organizational Performance

Healthcare | ISO 14001 | ISO/TS 16949 | AS9100 | ISO 9001 Consulting